There are plenty of highly credentialed scientists who can describe how people think. They can also explain how bias, in its many forms, threatens our fairness and accuracy when the stakes are high. These inquiries, of course, are not the…
The threat of human bias and theories about how it adversely impacts society have ascended to prominence in recent years, occupying center stage in discussions concerning the trustworthiness of authoritative decision-making and opinion-formulation when the stakes are high. The warning…
Over the years - even recently - I've sparred with colleagues and critics who've made a cottage industry of convincing anyone who will listen that no one should have confidence - in anything or anyone. They will never say this…
The wind is brisk and the temperature is falling as I stroll through the downtown streets of Brighton, Michigan with my daughter who is home from college for the holidays. Christmas is around the corner. A touch of cabin fever…
Public Trust Coaching is the use of executive and professional coaching methods to enable the individual and organizational effectiveness necessary to meet the expectations of a collective body of independent stakeholders. In some instances, these stakeholders may be direct customers…