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On Bias – A Better Model

There are plenty of highly credentialed scientists who can describe how people think. They can also explain how bias, in its many forms, threatens our fairness and accuracy when the stakes are high. But some explanations represent an overly centralized…

Confidence is not Bias

Over the years - even recently - I've sparred with colleagues and critics who've made a cottage industry of convincing anyone who will listen that no one should have confidence - in anything or anyone. They will never say this…

What is Public Trust Coaching?

Public Trust Coaching is the use of executive and professional coaching methods to enable the individual and organizational effectiveness necessary to meet the expectations of a collective body of independent stakeholders. In some instances, these stakeholders may be direct customers…

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